29 June 2012
HINO AUSTRALIA WINS GLOBAL PARTS AND SERVICE AWARDS
Hino Motor Sales Australia has scored an exclusive global double award, having been named the 2011 Parts Department of the Year and 2011 Service Department of the Year by Hino Motors Limited Japan.
Judged by senior Japanese management within the company, the awards are presented in recognition of worldwide distributor performance for the Japanese financial year ending March 2012.
As a result the Australian division has also received the prestigious "Double Victory" award in recognition of outstanding performance achievement in key parts and service divisions.
Hino Australia Divisional Manager, Product Support and Business Development Greg Bleasel said the awards recognised the important role the Australian operation plays within Hino globally.
"These awards re-affirm the positive work ethic and attitudes displayed by all members of the Hino Australia family, positioning the local operation as a model for the rest of the world," he said.
"The Australian Parts and Service operation has been a key focus for Hino, with a number of significant upgrades made to our facilities and processes over the last five years.
"We're honoured to receive these awards following on from our first placing at the inaugural Hino Kaizen rally held in February this year, which was presented in recognition of Hino Australia's outstanding dedication in aftersales and Kaizen (Japanese for 'continuous improvement') achievement.
"The investments we are making to better service our customers locally are fully supported by Hino Motors, meaning Hino owners can rely on parts and service being available where and when they need it," he said.
The recent awards cap a significant long-term upgrade project at Hino's national Parts Distribution Centre in southern Sydney, which commenced in 2006.
These facilities operate to world's best practice and have been significantly expanded to cater for the growing Australian Hino customer base.
The Hino network in Australia caters for all truck sales, customer parts and service needs with a total of 45 dealer sites, plus 10 service and parts outlets nationally.
Hino Australia Divisional Manager, Product Support and Business Development, Greg Bleasel, inside the Hino Australian Parts Distribution Centre in Sydney.